Posts Tagged ‘accessible travel’

The Lack Of True Accessible Travel

January 21st, 2010

The biggest problem with travel that is accessible is that it actually isn’t all that accessible. There is a need for some serious revamping of what we call accessible travel in this country. Anyone facing a disability is going to require a little more effort on behalf of those around them to get from point A to point B. Restaurants and restrooms, for example are simply not set up to allow for the maneuverability of a wheelchair. It is painfully clear that the laws on accessible travel require the appropriate access but there really isn’t much to require that the accessibility is maintained to any functional standard.

There are many special needs bathrooms that are literally too small to allow a wheelchair to be manipulated 360 degrees to allow for full access to the toilet, door, and the sink. Airports, train stations, and bus depots have created excessive difficulties when it comes to maintaining reasonable access ramps and doorways that are reasonable to navigate. All of these are impediments to fully enjoyable travel for the disabled.

Handicapped accessible cruise ships have been cited for not having the ability to allow wheelchair bound guests to open the doors. In fact, many of the doors are so heavy that those who are assisting the disabled have difficulty getting the wheelchair through the door. Airports require people to wait excessively long periods of time when a wheelchair is required and cab companies will leave those same people waiting for an additional 30, 45, 60 minutes or more while waiting for the one access friendly van to come which has often been dispensed by the parent company.

What the travel industry really needs is to gather real life experience from those who have tried to navigate an airport or train station while disabled. Leaving someone sitting in a wheelchair, tucked nicely and discreetly out of the way, can attract unscrupulous individuals who like to prey on those less able than them.

If employees of the airports, train stations, and cab companies were all required to spend just a few days in a wheelchair navigating the area without assistance there might be some valuable insight gained. We need to stop hiding elevators at the far corners of the buildings and start  recognizing that the disabled have regular needs as well.

Something as simple as requiring assistance for refueling at a gas station often becomes a compromised situation. Read the fine print of the assistance sticker and it is made clear that if there is only one person on duty those needing assistance will not be helped. Requiring those  with special needs to wait for the simple things is not only insulting, but it can in fact  be dangerous.

Additional training could make it painfully obvious that the elevators are poorly accessible for those in wheelchairs and that the so called accessibility that is mandated by law is just not adequate for those who want to travel despite their disability. Just because one has been struck with an illness or accident doesn’t mean that the world should be set up to work against them.